Mildmay Neighbourhood Management and Media
In late 2007 MCP successfully bid to be the lead agency for neighbourhood management in the Mildmay ward. MCP has taken the view that neighbourhood management has to improve and bend public services to the benefit of local people with the overall objective of improving residents’ the quality of life. Making Mildmay Marvellous is our Mission Statement; we aim in the next two years to develop an infrastructure for getting residents heard by service providers and recording their concerns. We will be trying a number of approaches based on residents’ views and experiences, to see, why and how services can be improved. The first thing we did was to find out how good is the service by consulting residents through:
- Street questionnaires,
- Door to door questionnaires
- Developing a customer panel/ focus groups
- Using SMS text to elicit opinions